MailConnector Privacy Policy

Last Updated: April 23, 2025

MailConnector is a productivity-focused Gmail extension that seamlessly integrates with users' email workflows to enhance organization, prioritization, and CRM connectivity. This Privacy Policy explains how we collect, use, and protect your information when you use our extension.

Information We Collect

1.1 Personal Information

  • Email Address and Name: Collected through Google OAuth to create and authenticate user accounts, enabling personalized experiences and secure access to connected services
  • CRM Credentials: Authentication occurs securely through OAuth or your CRM's login system; we do not store raw credentials

1.2 Email Data

  • Email Content: Our application scans users' emails to analyze content and prioritize messages based on relevance and urgency
  • Email Metadata: Subject lines, sender information, and timestamps processed for CRM integration and task creation
  • Labels: Information about email organization and categorization

1.3 Technical Information

  • Browser Information: Browser type and version for compatibility
  • IP Address: Collected for security monitoring
  • Device Information: Basic device data for optimization

How We Use Your Information

Email Organization

Apply relevant labels to incoming emails based on message content analysis

Task Creation

Automatically identify high-priority communications and create corresponding tasks

CRM Integration

Sync relevant email data with connected CRM platforms

Service Improvement

Analyze usage patterns to enhance functionality

Data Storage and Protection

Our Security Promise

We employ industry-leading security practices to protect your data at all times. Your information is safeguarded with enterprise-grade encryption, secure authentication methods, and regular security assessments.

Token Storage

Authentication tokens are stored securely in IndexedDB with automatic refresh mechanisms to maintain secure access to your accounts without requiring frequent re-authentication.

Email Content Storage

No email content is permanently stored on our servers. We process email data temporarily to provide our services and then discard it to protect your privacy and minimize data exposure.

End-to-End Encryption

All communications between your browser and our servers are protected with TLS encryption. This ensures that your data remains private and secure during transmission.

Security Audits

We conduct regular security assessments and vulnerability testing to ensure our systems remain resilient against potential threats and protect your information effectively.

Data Sharing and Disclosure

We do not sell or trade your personal information. Limited sharing occurs with:

  • Connected CRM systems (GoHighLevel) as authorized by you during the integration process
  • Trusted service providers under strict confidentiality agreements who help us deliver our services
  • Legal authorities when required by law or to protect our legal rights

Your Rights and Choices

  • Access: Request access to information we have about you by contacting our support team
  • Correction: Update inaccurate information through your account settings or by contacting us
  • Deletion: Request removal of your data from our systems at any time
  • Opt-Out: Uninstall the extension to revoke access to your data

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of any material changes through the extension or via email. We encourage you to review this policy periodically.

Have Questions About Our Privacy Practices?

If you have questions or concerns about this Privacy Policy, please reach out to our team.